This Policy applies as between you, the User of this Web Site and Festival Pro. the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.
We are Festival Pro. We are an event and festival organising software company offering a cloud based system which offers ticketing and event planning.Definitions and Interpretation
In this Agreement the following terms shall have the following meanings:
|Account||means collectively the personal information, credentials used by Users to access Paid Content and / or any communications System on the Web Site;|
|Content||means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;|
|Cookie||means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;|
|Data||means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;|
|Personal Data||is information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, email address, phone number, precise location, device IDs, certain cookie and network identifiers|
|Festival Pro||means Festival Pro;|
|Service||means collectively any online facilities, tools, services or information that Festival Pro makes available through the Web Site either now or in the future;|
|System||means any online communications infrastructure that Festival Pro makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, ticketing, events and forms;|
|User' / 'Users||means any third party that accesses the Web Site and is not employed by Festival Pro and acting in the course of their employment; and|
|Web Site||means the website that you are currently using (www.festivalpro.com) unless expressly excluded by their own terms and conditions.|
Without limitation, any of the following Data may be collected:
name; address; email address; telephone numbers; mobile numbers;
contact information such as email addresses and telephone numbers; demographic information such as post code, preferences and interests; IP address (automatically collected); web browser type and version (automatically collected); operating system (automatically collected); a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and Cookie information.
We collect your Personal Data in a number of ways and for various purposes, including:
This section addresses the legal basis for processing your data. Some processing is addressed in multiple sections because more than one legal basis may apply depending on the circumstances or service.
In some cases, we will ask for your consent to process your Personal Data. You may indicate your consent in a number of ways, including, as permitted by law, ticking a box (or equivalent action) to indicate your consent when (i) providing us with your Personal Data through our Services or a form (including using the contact form); or (ii) registering or creating an account with us. Due to different countries' laws governing consent for the collection and use of Personal Data, the requirements for consent will differ across regions. We may request your consent for a number of activities including:
You may at any time withdraw your consent with future effect and without affecting the lawfulness of processing of your Personal Data based on the consent you provided before you withdrew it, and exercise other controls regarding website and online data collection, interest-based advertising, your communication settings, and app preferences. Depending on the Service, collection and use of Personal Data may be required for the Services to work. We provide you several ways to manage your preferences:
Cookies serve a wide variety of purposes. Cookies are pieces of data stored in your web browser that are transmitted to websites to remember your browser over time and distinguish it from other users. Cookies are used to remember your shopping cart and personalise your web experience and for security, analytics, marketing, and interest-based advertising. Our cookies are placed and read by our web servers, while other cookies are placed and read by other companies' web servers. You can block and control cookies using the information noted in this section. If you block all cookies, certain functionality on our website will not work.
One way to think about cookies is based on their function. The following settings will control our use of browser cookies, the use of IP address for tracking, and the collection and use of data for cookie-based, interest-based advertising.
You may choose not to provide Festival Pro with your Personal Data. However, if you choose not to provide your Personal Data, you may not be able to enjoy the full range of Services.
Festival Pro takes steps to keep your Personal Data accurate and up to date. If you reside in the European Economic Area, you have certain rights to the Personal Data that we have collected about you. To exercise your rights to your Personal Data, please contact us through our contact page or at the address listed below. Subject to applicable law and in exceptional circumstances only, we may charge for this service and we will respond to reasonable requests as soon as practicable, and in any event, within the time limits prescribed by law.You have the following rights: Right of access to your Personal Data (Art. 15 GDPR): You have the right to ask us for confirmation on whether we are processing your Personal Data, and access to the Personal Data and related information on that processing (e.g., the purposes of the processing, or the categories of Personal Data involved). Right to correction (Art. 16 GDPR): You have the right to have your Personal Data corrected, as permitted by law.
You may revoke your consent at any time (this will not affect the processing of your Personal Data undertaken until the revocation). If you want to stop receiving promotional materials, etc., you can do so at any time by logging into your account online, going to Settings and clicking on the Marketing Email
We will retain your Personal Data for as long as you maintain an account or as otherwise necessary to provide you the Services. We will also retain your Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have questions about our data retention practices, please contact us through the contact page on the website.
We implement appropriate technical and organisational safeguards to protect against unauthorised or unlawful processing of Personal Data and against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to Personal Data. Please be advised, however, that we cannot fully eliminate security risks associated with the storage and transmission of Personal Data.
Links to Other Websites.
We do not knowingly collect Personal Data online from children under 16. If you become aware that a child has provided us with Personal Data without parental consent, please contact us through our contact page. If we become aware that a child under 16 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel the child's account.
If you have any questions, comments, or concerns about how we handle your Personal Data, then you may contact us through our contact page or write to us at:
64 Cropley Street,
Festival Pro may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that Festival Pro requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.'
Festival Pro may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you. In the event that any Data submitted by Users will be transferred in such a manner, you will not be contacted and informed of the changes.